We checked everything on this page about www.heb.com/survey against H-E-B’s Official Rules for the current quarter.
H-E-B doesn’t run this site. myreceiptsays.com is a separate guide with no tie to H-E-B or InMoment. Your certificate code, receipt and personal details are for H-E-B’s survey alone, and this site never collects them.
Take the H-E-B survey at www.heb.com/survey
Finish the survey and you’re entered in a quarterly drawing for one of thirty $250 H-E-B gift cards, as long as you live in Texas and are 18 or older.
H-E-B’s survey page doesn’t come up in Google, so searching for it mostly turns up other guides. Instead, type the address from your receipt or use this button:
This goes to www.heb.com/survey, which then forwards you to H-E-B’s survey on feedback.inmoment.com, because InMoment runs the survey for H-E-B.
In short: go to www.heb.com/survey, choose English or Spanish, and enter the certificate code printed on your H-E-B receipt. After that, each completed survey counts as one entry into a quarterly drawing for thirty $250 H-E-B gift cards, five in each of H-E-B’s six Texas regions. Texas residents aged 18 or older can enter once a day, and there’s also a free mail-in entry. However, H-E-B’s rules don’t set a deadline for taking the survey after you shop.
What www.heb.com/survey asks for
To begin with, the welcome screen lets you continue in English or Spanish. After that, the survey asks: Please enter your certificate code:
According to the rules, that’s the certificate number on your receipt invitation, including any letters
. For example, the sample receipt on H-E-B’s start screen prints an 18-digit code in three groups of six, under the words CERTIFICATE CODE near the bottom.
Then the questions begin with the time of day you shopped, picked from five ranges between 6am and midnight. Later, the overall-satisfaction question uses a 1-to-9 scale, and every field marked with an asterisk must be filled in before you can submit.
H-E-B’s rules don’t say how long you have after shopping, but the invitation must come from the current quarter. Also, the sample receipt prints a line reading RECEIPT EXPIRES ON
with a date, so check whether yours has one.
How to take the H-E-B survey, step by step
- Before you start, find the CERTIFICATE CODE near the bottom of your H-E-B receipt.
- Then type www.heb.com/survey into your browser’s address bar.
- When the welcome screen loads, choose English or Español.
- Enter the certificate code exactly as printed, including any letters, and select Enter.
- Then answer every question marked with an asterisk, starting with the time of day you shopped.
- Finally, submit the finished survey. According to the start screen, completing it enters you in that quarter’s drawing, and you can enter again on another day.
The prize: thirty $250 H-E-B gift cards every quarter
- $250gift card for each winner
- 30winners each quarter
- 5winners in each of six regions
The current rules offer a QUARTERLY PRIZE: thirty (30) prizes, awarded five (5) per quarter per H-E-B Market Region, in the amount of US$250, paid in the form of a gift card.
In other words, H-E-B gives away $7,500 a quarter, split into six regional drawings of five winners each.
Your region matters, because each one has its own drawing. Survey entries go to the region of the store you rated, while mail-in entries go by your address. The six regions are San Antonio/West, Border, Central, Gulf Coast, Houston and North West, so your odds depend on how many people enter in yours.
Also, there’s a limit of one prize per person per quarter. If an entry isn’t drawn, it doesn’t roll over to the next quarter. In addition, the gift card can’t be used for alcohol or tobacco, may carry dormancy fees or an expiry date, and the winner pays any taxes.
If you’ve seen $100 somewhere else, that figure is old. The sample receipt on H-E-B’s own start screen still reads WIN 1 OF 50 $100 HEB GIFT CARDS/MONTH
with a 2018 end date, so guides that copied it are out of date.
This quarter’s rules: October to December 2026
| Entry period opens | 10/01/2026 |
|---|---|
| Entry period ends | 12/31/2026 |
| Mail-in deadline | Must arrive by the end of the entry period, since the postmark doesn’t count |
| Drawing | Held “within a week of the sweesptakes entry period”, according to the rules |
| Winners list | Request it within 30 days after 12/31/2026 |
| Rules for this quarter | Official Rules, October to December 2026 (PDF) |
What stays the same every quarter
| Sponsor and administrator | HEB Grocery Company, LP (“H-E-B”), San Antonio, Texas |
|---|---|
| Who can enter | Legal residents of Texas aged 18 or older on the date of entry |
| Who can’t | Employees, representatives and principals of H-E-B, participating stores and InMoment, their affiliates and agencies, including their immediate families and households |
| Entry and prize limits | One survey or mail-in entry per person, email address or phone number per day, and one prize per person per quarter |
| Winner contact | By telephone or email within 14 days of the drawing |
| Paperwork | An affidavit of eligibility and a publicity/liability release, returned within 14 days |
| Prize delivery | Within 2 to 4 weeks after H-E-B receives the signed release |
Will your entry count this quarter?
Pick the date you’ll take the survey or post a mail-in entry, then choose how you’re entering. The checker then compares it with this quarter’s dates in the box above. Since the rules don’t name a time zone, it uses your device’s calendar, and it runs in your browser without sending anything.
Enter free by mail, no receipt needed
According to the rules, there’s NO PURCHASE OR PAYMENT OF ANY KIND NECESSARY TO ENTER OR WIN.
The phone survey still needs the number on a receipt invitation, so mail is the only way in without one.
Before you print your details, hand-write this sentence on a sheet of paper: Please enter me in the H-E-B Customer Satisfaction Survey Sweepstakes for a chance to win great prizes
. Then hand-print your first name, last name, home phone number, full address and email address. Your own address can’t be a PO box, because the rules say no PO Boxes accepted
, even though H-E-B’s address is one:
P. O. Box 839999
San Antonio, TX 78283-3999
Your letter must reach H-E-B by the last day of the quarter, so post it well before then. Also, the one-a-day limit covers surveys and mail together, so a letter sent the same day as a survey won’t add a second entry.
If www.heb.com/survey won’t take your code
- If the code is rejected, retype it exactly as printed, letters included, since mixing up 0 and O, or 1 and I, is the usual slip.
- When your receipt has no certificate code, it has no invitation. In that case, use the free mail-in entry instead.
- If you’ve already entered today, wait until tomorrow, since the rules allow one entry per person per day and may delete extra ones.
- If you live outside Texas, the drawing isn’t open to you, because the rules only accept legal residents of Texas.
- When the dates in the survey’s footer don’t match this page, go by the Official Rules link on the same screen. On our check, the footer still showed an earlier quarter’s dates.
- If you’re still stuck, the rules give 1(800) 432-3113 for questions and comments.
What other www.heb.com/survey guides get wrong
When we compared two guides that show up in searches for www.heb.com/survey, heb-comsurvey.click and curvesinformation.com, against the current rules, these claims didn’t match.
| What the guide says | What H-E-B’s rules say |
|---|---|
| “Win $100 Gift Card”, or gift cards “like $500 or $1,000” (heb-comsurvey.click) | Thirty $250 gift cards a quarter, five in each region |
| “one of the sixty $100 gift cards”, with winners announced “monthly” (curvesinformation.com) | Thirty $250 cards, drawn once a quarter |
| Open to “a legal U.S. resident” (heb-comsurvey.click) | Legal residents of Texas only, aged 18 or older |
| Take it “within 3 – 7 days of your visit” (heb-comsurvey.click) | The rules set no deadline after you shop, although the invitation must come from the current quarter |
| “each receipt gets you one entry” (heb-comsurvey.click) | One entry per person per day, however many receipts you have |
How to spot a fake H-E-B survey
The real survey starts at www.heb.com/survey and then runs on feedback.inmoment.com, where InMoment also hosts the rules. However, sites with names like heb-comsurvey.click aren’t H-E-B, and this site isn’t H-E-B either. Of course, we never ask for your code or details.
In fact, real winners are contacted by telephone or email within 14 days of the drawing, then sign an affidavit and release. So a message that asks for a fee, gift card numbers or bank details, or promises more than $250, isn’t from H-E-B. According to the FTC, real prizes are free.
Questions about www.heb.com/survey
Taking the survey
Where do I take the H-E-B survey?
Type www.heb.com/survey into your browser, and it then forwards you to H-E-B’s survey on feedback.inmoment.com, where you enter the certificate code from your receipt.
Is www.heb.com/survey legit?
Yes, because it’s the address on H-E-B receipts and in the survey’s own footer. It also forwards to the survey InMoment runs for H-E-B.
Where is the certificate code on my H-E-B receipt?
Look near the bottom, under the words CERTIFICATE CODE. For example, H-E-B’s sample receipt shows 18 digits in three groups of six, and the rules say to include any letters.
How long do I have to take the H-E-B survey?
Although H-E-B’s rules don’t set a deadline after you shop, the invitation must come from the current quarter. Also, H-E-B’s sample receipt prints an expiry date, so take it soon.
Can I take the H-E-B survey in Spanish?
Yes, since the welcome screen offers Español. H-E-B also publishes the rules in Spanish.
The drawing and the prize
What can I win from www.heb.com/survey?
Each quarter, H-E-B draws thirty winners of a $250 H-E-B gift card, five in each of its six Texas regions, so that adds up to $7,500 in prizes a quarter.
Is the H-E-B survey prize $100 or $250?
It’s $250 under the current rules, while the $100 figure comes from older receipts, including the old sample receipt still shown on H-E-B’s start screen.
Who can enter the H-E-B sweepstakes?
Only legal residents of Texas can enter, as long as they’re 18 or older on the date they enter. However, employees of H-E-B, participating stores and InMoment, and their families and households, can’t.
How often can I enter the H-E-B survey sweepstakes?
Once a day, because the rules allow one survey or mail-in entry per person, email address or phone number each day. There’s also a limit of one prize per person per quarter.
Can I enter the H-E-B sweepstakes without buying anything?
Yes, if you hand-write the entry sentence from the rules on a sheet of paper with your name, phone number, address and email, then mail it to H-E-B Customer Relations, P. O. Box 839999, San Antonio, TX 78283-3999.
How are H-E-B survey winners contacted?
By telephone or email within 14 days of the drawing. Winners then have 14 days to return a signed affidavit and release, and the gift card is sent within 2 to 4 weeks after that.
Where these facts come from
- H-E-B Customer Satisfaction Survey Sweepstakes Official Rules, October to December 2026 (PDF, hosted by InMoment)
- The H-E-B survey’s welcome, start and question screens, reached from www.heb.com/survey
- FTC consumer advice: Fake Prize, Sweepstakes, and Lottery Scams
H-E-B posts new rules each quarter, so if the quarter in the box above has passed, use the Official Rules link at the bottom of the survey for the current dates.
Found something that doesn’t match this quarter’s rules? Write to contact@myreceiptsays.com, and we’ll compare it with the rules as our editorial policy sets out. For other receipts, see our Kroger, Publix and Walgreens guides.